3230 N. Roosevelt Blvd (Searstown), Key West, Florida
Phone: (305) 2920667
Hours: Open daily at 4 p.m.
I still hold that this Outback is better that any other I’ve been to for quality and service. A new system has been added to the “Take Away” department though and I don’t care for the way it operates. You call in your order and now get a message that asks you to press “2” for take away and then when the desk answers they always put you on hold. Twice I was left on hold for over 3 minutes and a third time I just hung up and ordered Italian. I feel like I’m on the rope line at an amusement park instead of ordering dinner. This may be a corporate procedure imposed on the restaurant, but whether it is or not it doesn’t work and it’s not customer friendly.
Doug Heyman for the Food Reference website:
I bet you’re asking why anyone needs to review Outback Steakhouse since they dot the U.S. landscape and an Outback is an Outback right? Wrong!! I’ve been to Outback restaurants all over the country and though they have basically the same menu the quality and service differ dramatically. Just a short time ago I went to one on Sunny Isles Blvd. in the north of Miami and had to send my food back twice and the server didn’t seem to give a damn one way or the other.
We all know the popularity of the Outback and in most cities the lines are long. Key West lines are long at times too, but only during prime season weekends, but I can say quite honestly it’s worth the wait. The food quality is consistently good, the service has been among the best I’ve had at any eatery on the island and it always looks so clean.
I’ve eaten about ½ the menu selection from the salmon to the “Mad Max” burger and most of the steak types and never been dissatisfied. We have so many terrific places to eat in Key West then why go to a “chain” restaurant? Well, if you are a year round resident here it’s something different and a nice place to go with your family or even call in for take away. They have a savvy energetic cast of local high school kids manning the drive up area and will walk the food and cash/credit card out to you.
If I were a visitor to the island I would make an effort to experience only local fare in the short time I had here, but if you must make a chain restaurant your choice of a night I’d definitely go to Key West’s version of the Outback Steakhouse. You’ll notice a difference!
Doug Heyman for the Food Reference website