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HOW TO INCREASE SALES AND SERVING ALCOHOLIC BEVERAGES RESPONSIBLY
H. Berberoglu

All restaurateurs and hoteliers lose considerable sales opportunities daily. They can change this by using the suggestions in this book to train their servers.
In addition, how to deal with inebriated patrons is explained in sufficient detail .  This feature alone, if followed, would save thousands of dollars in insurance premium. A book practically all restaurateurs/hoteliers need to have and use daily.

Contents: Suggestive selling techniques, specific recommendations on orders, training your staff to sell more, techniques to encourage service staff to sell more.  Alcohol defined, alcohol and how it is broken down in the body, alcohol tolerance, how to recognize an inebriated patron, dealing with inebriated patrons.

Softcover, Cerlox Bound, 110 Pages, ISBN 1-895861-44-6, Published 1995. ($12.00)

Food Service Management, Travel and Tourism, & Culinary Arts
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