Logo   (Since 1999)

Food Articles, News & Features Section

Home       Food Articles       Food Trivia       Today in Food History       Recipes       Cooking Tips       Videos       Food Quotes       Who's Who       Food Trivia Quizzes       Crosswords       Food Poems       Cookbooks       Food Posters       Recipe Contests       Culinary Schools       Gourmet Tours       Food Festivals & Shows

  You are here > 

HomeFood ArticlesSafe Food Storage & Cooking >  * Recalls, Complaints, Emergency #s etc



From Amateur & Basic Cooking Classes to Professional Chef Training
Over 1,000 schools & classes listed for U.S., Online & Worldwide

Culinary Posters and Food Art

See also: Food Safety Videos

Food Recalls & Food Safety Reference Information

National Suicide Prevention Lifeline

Links & Information on Food Recalls, Complaints, Poison Emergency Phone numbers and other Contact Information for Problems with Various Food Products

USDA Food Safety And Inspection Service (FSIS) (
For information on active Food Recall cases. Also links to Completed Recalls in the Recall Case Archive.

For Help With Restaurant Food Problems:
Call the Health Department in your city, county or state.
View a complete listing of
State Departments of Public Health.

Poison Control Center
24 hours: 1-800-222-1222
The American Association of Poison Control Centers works to support the nation's 60 poison centers in the valuable work they do. America's poison centers are open 24 hours a day, seven days a week to help you.
POISON CENTER (National Capital Poison Center)
Be Careful with Medicines and Household Cleaning Products
If you think someone’s been poisoned — act fast! Don’t wait to see what happens! Call the National Capital Poison Center RIGHT AWAY!!     1-800-222-1222

CDC: U.S. Government Centers for Disease Control & Prevention
TTY: (888) 232-6348
24 Hours/Every Day
CDC Website:
Have patience as there are several levels of automated menu choices you must go through to route your question to the correct department.

For Problems with a Food Product:
Here are the government agencies that have responsibility for the different types of food products:

For Help With Meat, Poultry And Egg Products:
Call the toll-free USDA Meat and Poultry Hotline
1-888-MPHotline (1-888-674-6854).
for the hearing-impaired (TTY) 1-800-256-7072.
The Hotline is staffed by food safety experts weekdays from 10 a.m. to 4 p.m. Eastern time. You can listen to food safety recordings 24 hours a day using a touch-tone phone.

For Help With Non-Meat Food Products
(Cereals, Fish, Produce, Fruit Juice, Pastas, Cheeses, etc):
For complaints about food products which do not contain meat or poultry -- such as cereal -- call or write to the Food and Drug Administration (FDA)
Check your local phone book under U.S. Government, Health and Human Services, to find an FDA office in your area.
The FDA's Center for Food Safety and Applied Nutrition can be reached at

In order for the USDA to investigate a problem with meat, poultry or egg products, you must have:

• The original container or packaging
• Any foreign object that you might have discovered in the product
• Any uneaten portion of the food (refrigerate or freeze it)

Information you should be ready to tell the Hotline on the phone includes:
• Name, address and phone number;
• Brand name, product name and manufacturer of the product
• The size and package type
• Can or package codes (not UPC bar codes) and dates
• Establishment number (EST) usually found in the circle or shield near the "USDA passed and inspected" phrase;
• Name and location of the store, as well as the date that you purchased the product.
You can complain to the store or the product's manufacturer if you don't choose to make a formal complaint to the USDA.

If you think you are ill, see a physician.
If an injury or illness allegedly resulted from use of a meat or poultry product, you will also need to tell the Hotline staff about the type, symptoms, time of occurrence and name of attending health professional (if applicable).

The Bottom Line:
If you sense there's a problem with any food product, don't consume it. "When in doubt, throw it out."


   Home       About Us & Contact Us       Food Articles       Magazines       Food Links  

Please feel free to link to any pages of from your website.

For permission to use any of this content please E-mail:

All contents are copyright © 1990 - 2014 James T. Ehler and unless otherwise noted.
All rights reserved.

You may copy and use portions of this website for non-commercial, personal use only.

Any other use of these materials without prior written authorization is not very nice and violates the copyright.

Please take the time to request permission.








FREE Food & Beverage Publications
An extensive selection of free magazines and other publications for qualified Food, Beverage & Hospitality professionals

Chef with red wine glass
Order Free Food & Kitchen Catalogs